Shipping and Refund Policy

Shipping policy:

Orders placed on a business day before noon Central time will be processed the same day. Orders placed on a business day after noon Central time will be processed the next business day. Orders placed on Weekends and Holidays will be processed the following business day.

How Long Will Shipping Take?

US Domestic orders will have a typical transit time of 3-7 days. International orders may have transit times of 2-4 weeks, depending on destination and customs.

How Can I Track My Shipment?

If you provided an email address when you placed your order, you will receive a tracking number via email. What about Customs, Duties, and Taxes? Please be aware that your order will ship from the US and will arrive to you as Delivered At Place (DAP). For International customers, you will be responsible for all applicable customs, duties, and/or taxes upon receipt of your order.

Refund policy:

Returns

All sales are final. We are unable to offer returns, refunds, or exchanges.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@nerdvanastudios.com.For shipments damaged in transit, a claim should be filed with the carrier. Please retain the original packaging at the original delivery location until the claim has been resolved.